Refund policy
Return Policy
At Corbel Legacy, we strive to provide premium-quality products and exceptional customer service. If you're not completely satisfied with your purchase, we're here to help.
1. Returns Eligibility
We accept returns under the following conditions:
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The item must be unused, unworn, unwashed, and in its original packaging with tags intact.
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The return request must be made within 7 days from the delivery date.
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Items such as customized, personalized, or final sale products are not eligible for returns.
2. How to Initiate a Return
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Contact our support team at pspsynergytb@gmail.com with your order number and reason for return.
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Once approved, you will receive return instructions, including the return address.
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Ship the item back using a trackable shipping method.
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After inspection, we will process your refund or exchange within 5–7 business days.
3. Refund Process
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Refunds will be issued to the original payment method.
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Shipping charges are non-refundable, unless the item received was defective or incorrect.
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Once processed, refunds may take 5–10 business days to reflect in your account (depending on your bank/payment provider).
4. Exchanges
If you received a defective, damaged, or incorrect item, we offer free exchanges. Please contact us within 48 hours of delivery to arrange a replacement.
5. Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products
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Gift cards and downloadable items
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Items marked as Final Sale
6. Late or Missing Refunds
If you haven’t received your refund:
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Check with your bank or payment provider first.
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Processing times may vary depending on the payment method.
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If the issue persists, contact us at pspsynergytb@gmail.com.
For any return-related queries, feel free to contact our customer support team at:
📧 pspsynergytb@gmail.com
🌐 www.corbellegacy.com
Corbel Legacy reserves the right to refuse returns that do not meet the policy conditions.