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Refund policy

 

Return Policy

At Corbel Legacy, we strive to provide premium-quality products and exceptional customer service. If you're not completely satisfied with your purchase, we're here to help.

1. Returns Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, unwashed, and in its original packaging with tags intact.

  • The return request must be made within 7 days from the delivery date.

  • Items such as customized, personalized, or final sale products are not eligible for returns.


2. How to Initiate a Return

  • Contact our support team at pspsynergytb@gmail.com with your order number and reason for return.

  • Once approved, you will receive return instructions, including the return address.

  • Ship the item back using a trackable shipping method.

  • After inspection, we will process your refund or exchange within 5–7 business days.


3. Refund Process

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable, unless the item received was defective or incorrect.

  • Once processed, refunds may take 5–10 business days to reflect in your account (depending on your bank/payment provider).


4. Exchanges

If you received a defective, damaged, or incorrect item, we offer free exchanges. Please contact us within 48 hours of delivery to arrange a replacement.


5. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products

  • Gift cards and downloadable items

  • Items marked as Final Sale


6. Late or Missing Refunds

If you haven’t received your refund:

  • Check with your bank or payment provider first.

  • Processing times may vary depending on the payment method.

  • If the issue persists, contact us at pspsynergytb@gmail.com.


For any return-related queries, feel free to contact our customer support team at:

📧 pspsynergytb@gmail.com
🌐 www.corbellegacy.com

Corbel Legacy reserves the right to refuse returns that do not meet the policy conditions.